Get a great deal on Apex rental vehicles

Apex has a selection of depots in New Zealand. Please see below for the number of depots on each island. North Island (6), South Island (10)

Apex has one of the broadest ranges of family-friendly vehicles in New Zealand, offering everything from compact cars and sedans through to pickups and commercial vehicles. Fullsize SUV, Standard SUV, Premium Passenger Van, Intermediate SUV, Standard Passenger Van, Compact SUV, Compact Car, Intermediate Car

The per-day rates of some rental cars may fall if you book for a longer rental period. Prices often change around daily, three-day, five-day and seven-day periods. Also, note that the selection of rental cars available in Apex may be more limited if you are looking for a long-term car rental, so it’s best to compare a few different booking durations first.

Apex accepts Visa, MasterCard, American Express, China Union Pay, and Union Pay International credit cards and Visa and MasterCard debit cards as payment for a rental car. You must present a physical card at the rental car depot desk.

The amount of the security bond levied by Apex may vary depending on your means of payment and type of vehicle. Once you have returned your rental vehicle, subject to any additional charges, your security deposit will be released. The refund usually takes two to ten days, but can take up to 28 days, and the amount of time required for this depends on your bank. For more details, please see the “Important Information” section for details specific to your rental vehicle, or contact our customer care team for assistance.

The Apex minimum age requirement for rental car drivers is 21, and they do not levy a young driver fee.

Alamo requires a valid full driver’s licence that has been valid for at least twelve months and is printed in English. If your licence isn’t in English, you will need to present an International Driving Permit (IDP) along with your valid domestic driving licence. Apex does not accept a learner, provisional, probationary or restricted licence.

Yes, Apex allows for additional drivers, with no additional surcharge, though they must meet the same requirements as the primary driver.

Yes. Basic cover is included in the rental quote, but should the vehicle be stolen or damaged in an accident, or a third-party loss occurs, you’ll be liable to pay up to the Rental Vehicle Excess amount as per your Apex Rental Agreement. The excess refers to the amount renters are liable for before the basic cover applies and the amount of this excess can vary depending on the type of vehicle, the age of the renter, and a number of other variables. Apex also offers a collision damage waiver at the desk when you collect your car. A paid add-on, this can reduce your financial liability in the event of you having an accident or your hire car being damaged, however please read their Terms and Conditions to find out what is and isn’t included with their damage waiver. Prosura, available for purchase at the time you book your hire car through VroomVroomVroom, offers comprehensive coverage at a reasonable cost.

Yes. Apex includes roadside assistance for all mechanical defects not resulting from human error or misuse of the rental vehicle. In the instance of non-mechanical issues, such as, but not restricted to, lost keys, keys locked in the vehicle, or a flat battery due to lights being left on, Apex may charge you a call-out fee. Apex offers coverage for more comprehensive roadside assistance as an additional fee-based service.

You are responsible for paying tolls directly to the toll provider. If you do not pay yourself, you will be charged by Apex along with a surcharge for each toll. For more information, please see the “Important Information” section for details specific to your rental vehicle, or contact our customer care team.

If a kilometre limit on driving distance does apply to your Apex hire car, the daily kilometre allowance will be shown on your Rental Agreement. If you drive a distance in excess of this daily allowance, a charge may apply for the additional kilometres.

Apex offers three fueling options for their rental cars. Vehicles can be hired under a pre-paid fuel agreement, where you pay for the car being supplied with a full tank of fuel and you can return it without refilling the tank; or, where you are required to return the hire car with a full tank of petrol (with you filling the fuel tank at your own expense); or a pay on return policy where you pay to have the rental car refuelled when you return the rental vehicle.

If your hire car rental period is yet to commence, you can modify your booking within the VroomVroomVroom app or by contacting our customer care team to make the required changes. If you have already collected your Apex rental car, you’ll need to contact the Apex depot you collected the vehicle from to modify your rental car booking. Bear in mind that any change to the rental period — regardless of if it is before you have collected the car or after — may alter the total cost of your hire car.

The Terms and Conditions of renting a vehicle supplied by Apex can vary depending on the exact vehicle hired, the age of the driver, the length of the hire period, and a number of other conditions. As such, the exact Terms and Conditions related to an individual vehicle rental can vary from one customer to another and one type of vehicle to another. Once you select a vehicle you are interested in on VroomVroomVroom, you can click on the prominent “Important Information” button to read our guideline to rental terms related to the vehicle which you should be aware of. Later in the booking flow are the detailed Terms and Conditions which you will need to read and accept before finalising your booking.