Get a great deal on Dollar rental vehicles

Dollar has a selection of depots in New Zealand. Please see below for the number of depots on each island. North Island (18)

Dollar has one of the broadest ranges of family-friendly vehicles in New Zealand, offering everything from compact cars and sedans through to pickups and commercial vehicles.

The per-day rates of some rental cars may fall if you book for a longer rental period. Prices often change around daily, three-day, five-day and seven-day periods. Also, note that the selection of rental cars available in Dollar may be more limited if you are looking for a long-term car rental, so it’s best to compare a few different booking durations first.

Dollar Car Rental accepts Mastercard and Visa credit and debit cards with the Mastercard/Visa logo as payment for a rental car.

Dollar Car Rental reserves an amount on your credit card at least equal to the estimated charges plus a security bond (also known as a security deposit or deposit hold). This amount can vary depending on the vehicle type, mode of payment, and rental location. This deposit pre-authorisation is refunded from your card (pending any additional charges) upon the return of your rental vehicle, however it can take three to seven business days to appear on your statement — the length of this delay is dependent on your bank. Dollar Car Rental does not accept cash deposits for the security bond. You can find more information about the Security Deposit/Bond when placing a booking via the Important Information box.

To rent a hire car from Dollar Car Rental, any driver needs to be at least 18 years old. Their age policy also requires that drivers aged under 25 need to pay a young driver surcharge, and may be restricted to a limited range of vehicles.

To be able to rent a hire car from Dollar Car Rental, you need to possess either an unrestricted driving licence, or an International Driving Permit (IDP). Learner permits and provisional licences are not accepted for vehicle hire, and if your licence isn’t printed in English, you’ll need to present an IDP. Digital licences are not accepted and the name on the licence must match the name on the Rental Agreement.

Yes, Dollar Car Rental allows for additional drivers, but each additional driver is subject to the same criteria as the primary driver. An additional driver fee may be applied for each driver added to the Rental Agreement.

Yes. Basic cover is included in the rental quote, but should the vehicle be stolen or damaged in an accident, or a third-party loss occurs, you’ll be liable to pay up to the Rental Vehicle Excess amount as per your Dollar Car Rental rental agreement. The excess refers to the amount renters are liable for before the basic cover applies and the amount of this excess can vary depending on the type of vehicle, the age of the renter, and a number of other variables. Dollar offers additional coverage for an additional daily cost, and this can reduce your damage excess charge, but be sure to read through your detailed Rental Agreement to see what damage is and is not covered, and also for more information regarding the cost of excess reduction cover. Prosura is another option to consider if you are looking for comprehensive excess reduction coverage.

Yes. Dollar Car Rental will provide complimentary roadside assistance for any mechanical-based defects that are inherent to the vehicle. However, for issues which aren’t strictly mechanical you’ll be charged a call-out fee along with any associated costs. Dollar Car Rental offers Premium Roadside Assistance for an additional fee.

If you use a toll road in a Dollar Car Rental hire car, you will be charged for the toll and an administrative charge for the tolls. Dollar Car Rental offers an add-on product which includes all toll charges under a single flat daily fee. For details on Dollar Car Rental’s toll fees, please refer to the “Important Information” button related to the specific vehicle you are considering.

If a kilometre limit on driving distance applies to your Dollar Car Rental hire car, the daily kilometre allowance will be shown on your Rental Agreement. If you drive in excess of this daily allowance, a charge may apply for the additional distance.

At some Dollar Car Rental locations you can pre-purchase a full tank of petrol meaning you can return the vehicle with a less than full tank no charge — note there are no refunds for unused fuel. If you do not pre-purchase fuel, you need to refill the fuel tank at your own expense before returning the vehicle as otherwise Dollar Car Rental will charge you, at a premium rate, to refill the tank.

If your hire car rental period is yet to commence, you can modify your booking within the VroomVroomVroom app or by contacting our customer care team to make the required changes. If you have already collected your Dollar Car Rental hire car, you’ll need to contact the depot you collected the vehicle from to request an extra day — or whatever extension period is desired. Bear in mind that any change to the rental period — regardless of if it is before you have collected the car or after — may alter the total cost of your hire car. If you need to cancel your booking, if you paid a deposit at the time of your booking with Dollar through VroomVroomVroom, then you need to give at least 48 hours notice of your cancellation in order to receive a refund.

The Terms and Conditions of renting a vehicle supplied by Dollar Car Rental can vary depending on the exact vehicle hired, the age of the driver, the length of the hire period, and a number of other conditions. As such, the exact Terms and Conditions related to an individual vehicle rental can vary from one customer to another and one type of vehicle to another. Once you select a vehicle you are interested in on VroomVroomVroom, you can click on the prominent “Important Information” button to read our guideline to rental terms related to the vehicle, including details such as return policy and cancellation terms, which you should be aware of. Later in the booking flow are the detailed Terms and Conditions which you will need to read and accept before finalising your booking. Upon arrival you will also be required to sign a Rental Agreement that outlines the specific Terms and Conditions for your rental.